Terms of use

These terms are between XOU (“we”, “us”) and the person or organisation that opens a workspace at xou.io (“you”). By creating a workspace you accept them.

If you accept them on behalf of an organisation, you confirm you are authorised to do so, and “you” means that organisation. The person who opens the workspace becomes its owner and can invite others into it.

XOU reads contract text and reports what it finds: clauses it identifies, where they deviate from the standard you hold, what is absent, and what changed between rounds. This is information, not legal advice. No output of XOU creates a solicitor–client relationship and none of it should be relied on as a substitute for advice from a qualified lawyer in the relevant jurisdiction.

XOU states findings with an explicit provenance and confidence, and it distinguishes what it read from what it inferred. It can still be wrong, and it can miss things. You remain responsible for every contract you sign.

You are responsible for the security of your credentials and for activity in your workspace, including the acts of members you invite. Tell us promptly if you believe an account has been compromised.

Each member acts under a role and a permission. Some acts — publishing a version of a standard, closing a negotiation — are restricted to members who hold the relevant permission, and every one of them is written to a record that cannot be edited (see § 8).

Contracts, standards, positions, notes and every other thing you put into XOU remain yours. You grant us only the licence needed to run the service for you: to store that content, process it, and transmit it to the model providers described in § 5 so that your analysis can run.

We do not use your content to train models, and we do not sell it or share it with anyone other than the subprocessors named in the privacy policy.

Running an analysis sends the text of the contract, and the relevant parts of the standard it is measured against, to a third-party model provider over an encrypted connection. The providers XOU supports are OpenAI, Anthropic, Google and DeepSeek; the privacy policy says which is in use.

Your private layer never leaves. Fallback positions and walk-away lines are excluded from every version, every export, every redline you send, and every request to a model provider. That exclusion is enforced in the database rather than by a setting you could accidentally turn off.

You must not: upload content you have no right to process; use XOU to break the law or infringe someone else’s rights; attempt to gain access to another workspace, or to data that is not yours; probe, disrupt or overload the service; scrape it, resell it, or present its output as a product of your own; or remove any provenance, confidence or attribution that XOU attaches to a finding.

A new workspace opens on the Free plan: one seat, three contracts and one entity, at no cost, with nothing that renews. Paid plans and credit top-ups are shown with their price before you commit to them, and we will not charge you for anything you have not chosen.

Analyses consume credits. Prices in credits are shown before an operation runs, and the ledger records each movement permanently. Thinking is never charged for — only work that completes.

XOU keeps an append-only record of the acts taken in your workspace: who decided what, on which clause, and when. Entries cannot be updated or deleted by you, by us, or by the most privileged account in the system. This exists so that eighteen months later somebody can establish what a clause was judged against and who accepted it.

One consequence is worth stating plainly: the record survives deletion of the content it refers to. If you close your workspace, the entries describing what was decided remain. The privacy policy explains what this means for erasure requests.

We aim to keep XOU available and correct, and to tell you when it is not. We do not warrant that the service will be uninterrupted, that every finding will be accurate or complete, or that it is fit for any particular contract or jurisdiction. Except where the law does not allow it to be excluded, the service is provided as-is.

You may stop using XOU and close your workspace at any time. We may suspend or end access if these terms are breached in a way that is serious or not put right, and we will say why.

Export your contracts and standards before you close a workspace. After closure we retain its content for 30 days so that an accidental closure can be undone, and then delete it, subject to § 8.

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Subject to that, neither party is liable for indirect or consequential loss, and our total liability arising out of or in connection with these terms is limited to the amount you paid us in the twelve months before the claim arose.

We may change these terms. Where a change materially affects your rights we will give reasonable notice before it takes effect, and the date at the top of this page always states the version in force. Continuing to use XOU after that date accepts the change.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.